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User Roles in Autoport allow dealerships and auto groups to control access to external-facing features based on responsibility, workflow, and operational needs. By assigning the right role to each user, teams can ensure that access aligns with how their dealership actually operates.
Why User Roles Exist
Historically, all external users in Autoport were assigned a single Photographer role. While this approach was simple, it meant that every user had access to the same tools—regardless of their actual responsibilities within the dealership.
User Roles were introduced to provide more flexibility and control. This allows dealerships and auto groups to better align system access with real-world roles across their team, rather than relying on a one-size-fits-all approach.
What User Roles Control
User Roles define which features a user can access within the platform. This may include, but is not limited to:
- Access to specific tools or workflows
- Visibility into certain reports or features
- Ability to perform management or configuration actions
The exact permissions available to each role may vary depending on dealership or auto group configuration.
Common Role Types
While User Roles can be customized, most dealerships will recognize these general categories:
Dealership Management
Intended for leadership or management-level users who oversee dealership operations. These users typically require broader visibility and access compared to operational roles.
Assistant or Coordinator Roles
Designed for users who support daily workflows. These roles typically allow access to specific tools without granting full administrative control.
Photographer
Focused on photography-related workflows only. This role limits access to ensure users can complete their tasks without exposure to unrelated tools.
Important Notes About User Roles
- User Roles apply to access only
- Available permissions may differ by dealership or auto group
- Roles can evolve as features are added or refined
User Roles are designed to give dealerships greater control and flexibility while supporting the unique needs of each team.
